Cách sửa lỗi:”windows media player encountered a problem while playing the file”

Cập nhật: 27/08/2022 Lượt xem: 5 Views

Are you facing “WMP encountered a problem while playing the file?” Read on to find the simplest methods to resolve this problem on your Windows Media Player.


My Windows Media Player shows Windows Media Player encountered a problem while playing the file and this is happening on every video file that I try to play. How can I play these videos with my WMP?

Windows Media Player (WMP) is an inbuilt media player available on Windows. This Microsoft application allows you to play media files and is known as the safest media tool.Bạn đang xem: Windows media player encountered a problem while playing the file

However, most users have experienced this error, Windows Media Player encountered a problem while playing the file. While this error can be file specific, it”s also likely that it can be caused by a fault in the system. In this post, we will show you some of the proven methods that can fix this error.

Bạn đang xem: Cách sửa lỗi:”windows media player encountered a problem while playing the file”

Part 1. Diagnose Windows Media Player Errors

WMP is available in all Windows operating systems designed to allow you to open and use video and audio files of different formats. This is a simple application that meets most of your needs, but many users experience some serious errors while using it.

One of these errors is WMP encountered a problem while playing the file. This occurs when you try to open a file and the error prevents you from opening it.

WMP encountered a problem while playing the file error can appear when playing certain video file formats, such as WAV, AVI, and MOV video formats. AVI format works pretty well with most media players but you can encounter this error on WMP. Also, this error can come suddenly despite playing your video files previously.

1. Introduce different causes of the error

As you can see, this error can appear due to various reasons. Knowing the causes of this error can help you fix this problem. The causes of this error can be because of several reasons. These include the following:

The WMP doesn”t support the video or audio file format.There is a missing or wrong codec.The file is broken or damaged.There was improper conversion or transfer of the video file.Windows operating software is outdated.

Part 2. Solve “Windows Media Player Encountered a Problem While Playing the File”

Once you understand the reason why you are seeing the windows media player encountered a problem error, you can use the various solutions to fix this problem. If you don”t know the cause of this error, you don”t need to panic because you can use all these solutions one by one and find the one that works for you.

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Method 1: Use Windows Media Player Troubleshooter

If you see the WMP encountered a problem while playing the file error, your first option is to use the troubleshooter for Windows Media Player. You can go to the WMP setting and do the following:

Simultaneously, press the Windows + R options.


Then, in the Run dialogue box, type the following: msdt.exe -id WindowsMediaPlayerConfigurationDiagnostic. Now, you can click the OK button to get the Windows Media Player Settings option.In the WMP settings, Click the Advanced and choose the Run as administrator.Click the Next option and click the Apply this Fix to troubleshoot and solve the error problem.

Method 2: Reinstall WMP

If this error message comes because of the problems in the Windows Media Player installation, perhaps reinstalling the application can fix this issue. So take the following steps to reinstall WMP:

You can go to the Control Panel and choose the Programs and Features.


Click the Turn Windows features on or off option.In the new window, expand the Media Features list. Uncheck the Windows Media Player and click the OK button to confirm.Lastly, restart your computer and go to the Media Features list. Then check the Windows Media Player and play your media files.

Method 3: Download Windows Media Play codecs

Codecs play an important role in compressing and decompressing videos when you play them in Windows Media Player. Therefore, you can encounter various error problems if you”re playing a video that doesn”t have the supported codec.

If you can play your videos on other media players except on your device, the absence of the right codecs may be the culprit. So take the below steps to resolve the problem:

Open your Windows Media Player and select the Tools > Options.

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The truth is that the Windows Media Player cannot play videos that are not compatible with it. Hence, the Windows Media Player shows encountered a problem while playing the file could be because of an incompatible video or audio file.


In this case, you need to convert the video file to a different format. You can use any of the available media file converter tools to convert the file to WMV, MP4, MOV, or any other Windows Media Player compatible file formats.

Method 5: Disable the network sharing service on your Windows Media Player

The network sharing service can sometimes cause the WMP encountered a problem while playing the file. Therefore, here is how you can fix this problem:

Press the Windows button and R simultaneously to open the Run window.In the dialogue box, type in the “services.msc” and click the OK button.

Choose and right-click the WMP Network Sharing Service.In the Properties, choose the Disabled option which is under the Startup type.If the service status indicates it”s running, consider clicking the Stop button.

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Method 6: Do the system restore

This method comes in handy when you recently installed an app on your computer. So here is the deal, if you started experiencing the error after installing a particular app, then try to restore your Windows computer to its previous status.

You can use the Windows System Restore to bring it to its previous working state. The good news is that this method doesn”t affect your data on the computer. Below are the steps to restore your Windows:

Press the Windows + R keys at the same time and click the Run button.Now, type the following in the dialogue text box, rstrui, and click the OK button.Click the Next button in the system to restore the window.

From the list, you can choose a restore point. Click the Next and Finish option.Restart your Windows computer. The videos should now play in your Windows Media Player.

Method 7: Update Windows

If your Windows Media Player supports the media file extension but the extension of that file is not working, perhaps there is a conflict in the system. The best option is to update Windows by taking the following steps:

To open the Settings, click on the Start option and click on the gear-like icon.Click on the Update which is in the Updates and Security.

Restart your computer when the update is done.

Method 8: Check for any 3rd party app that can be interfering

The problem with third-party programs is that they can cause various problems, especially when you have just installed them on your computer. So you can remove the interfering programs by taking the following steps:

Press the Windows icon + R and write the command control panel. Then click the Enter to get the Control Panel.In the Apps and Features, arrange the programs according to their date of installation.

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Check for any recently installed programs that could be causing the error. Once you identify the programs, uninstall them.

Part 3. Repair Videos Not Playing on Windows Media Player

With the help of Httl.com.vn/wiki Video Repair software, you can fix a corrupted or damaged video file that is unable to play on your Windows Media Player. Best of all, this tool has a simple interface, making it easy-to-use. Whether you are experiencing blurry or jerky videos, this software can repair your videos so that you can watch them once again in a matter of a few minutes. Some of the unique features this tool has including the following:

The tool allows you to repair various video formats, such as MP4, MOV, M4V, FLV, and AVI.You can repair corrupt or damaged videos stored on external devices including flash disks, digital cameras, and mobile devices.The tool gives you a chance to repair videos regardless of their size or length.You can also repair full HD and 4K videos without any hitches.Chuyên mục: Hỏi Đáp

Chuyên mục: kỹ thuật

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